Contact Us
We are here to help. If you have any questions about our products, orders, shipping, returns, or anything else related to Funtoys, please use the information below to reach us. Our customer support team operates in English.
Customer Service Email
For all inquiries, including order support, returns, cancellations, product questions, and general assistance:
global@funtoyzones.com
We aim to respond to all emails within 24 to 48 hours on business days (Monday through Friday, excluding major holidays in the United States and Europe). For urgent matters, please include “URGENT” in the subject line.
Business Address
Our company is located at:
GLOBALPIVOT SAVINGS LLC
317 Jarvis Ln
Louisville, KY 40207
United States
Please note that this address is for business correspondence only. Returns must be sent to the address provided in your Return Merchandise Authorization (RMA) email. Do not send returns to this address unless instructed to do so.
Website
Contact Form
A contact form is also available on our website. Please navigate to the “Contact Us” page on funtoyzones.com to submit your message directly through the form. Messages sent via the contact form receive the same response time as emails.
Business Hours
Monday through Friday: 9:00 AM to 5:00 PM (Eastern Time, USA)
Saturday and Sunday: Closed
We monitor email outside of business hours but may not respond until the next business day.
Wholesale and Bulk Inquiries
If you are interested in purchasing toys and gifts in bulk for resale, events, or corporate gifts, please email us at global@funtoyzones.com with “Wholesale Inquiry” in the subject line. Please include your company name, location, and approximate order quantity.
Press and Media
For press inquiries, media collaborations, or influencer partnerships, please contact us at the same email address: global@funtoyzones.com. Please use “Press Inquiry” in the subject line.
Technical Support (Website Issues)
If you experience any technical problems with funtoyzones.com, such as checkout errors, account login issues, or broken pages, please email us with “Technical Issue” in the subject line and include a screenshot or description of the problem.
Data Protection and Privacy Requests
For requests related to your personal data (access, deletion, correction, or portability), please refer to our Privacy Policy. You may also email global@funtoyzones.com with “Privacy Request” in the subject line. We will respond within 30 days as required by law.
Response Commitment
We take every inquiry seriously. While we strive to answer all messages promptly, please allow up to 2 business days for a response during busy seasons (e.g., holiday shopping period from November to December). We thank you for your patience.
Last updated: April 13, 2026