Privacy policy

Privacy Policy

Last updated: April 13, 2026

This Privacy Policy explains how GLOBALPIVOT SAVINGS LLC (317 Jarvis Ln, Louisville, KY 40207) (“we”, “us”, “our”, or “Funtoys”) collects, uses, discloses, and safeguards your personal information when you visit our website funtoyzones.com (the “Site”) or make purchases from our online toy and gift store. We are committed to protecting your privacy, especially for our customers in the European Union. For any privacy-related questions, please contact us at global@funtoyzones.com.

1. Information We Collect

We collect several types of information from and about users of our Site, including:

Personal Information You Provide to Us:

  • Identity Data: name, date of birth (if you create an account), and username.

  • Contact Data: billing address, shipping address, email address, and telephone number.

  • Financial Data: payment card details (processed by our third-party payment processors; we do not store full card numbers), PayPal account information.

  • Transaction Data: details about orders, purchases, returns, and payment history.

  • Profile Data: your password, purchase preferences, wish list items, and feedback or survey responses.

  • Communications: any correspondence you send to global@funtoyzones.com, including customer support requests.

Information Automatically Collected (Device and Usage Data):

  • Device Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system and platform.

  • Usage Data: pages you view, products you click on, search queries, referral source, length of visits, and interaction information.

  • Cookies and Similar Technologies: we use cookies, web beacons, and pixels to enhance your browsing experience, analyze Site traffic, and personalize content. For more details, see Section 7 (Cookies).

Information from Third Parties:

  • We may receive information about you from payment service providers, shipping carriers, and fraud prevention services to verify your identity and process transactions.

2. How We Use Your Information

We use your personal information for the following purposes, relying on legal bases under applicable data protection laws (including GDPR):

Purpose Legal Basis (for EU customers)
To process and fulfill your orders, including payment, shipping, and returns Performance of a contract
To communicate with you about your order, including confirmations, updates, and customer service Performance of a contract
To manage your account (if you create one) Performance of a contract
To send you marketing emails (with your consent) – e.g., new products, special offers Consent (you may opt out anytime)
To improve our Site, products, and customer experience Legitimate interest
To prevent fraud, unauthorized transactions, and other liabilities Legal obligation and legitimate interest
To comply with legal obligations (e.g., tax, accounting, product safety recalls) Legal obligation
To analyze trends and track usage of our Site Legitimate interest (using anonymized or aggregated data where possible)

3. Sharing Your Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: We share data with third parties who perform services on our behalf, such as:

    • Payment processors (e.g., Stripe, PayPal – exact providers may vary)

    • Shipping carriers (e.g., DHL, UPS, FedEx, national postal services)

    • Email service providers for order and marketing communications

    • IT and hosting providers

    • Fraud detection and prevention services

    • Analytics providers (e.g., Google Analytics)

  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

  • Protection of Rights: We may disclose information to enforce our Terms of Service, protect our operations, or protect the rights, privacy, safety, or property of Funtoys, our customers, or others.

4. International Data Transfers

Our company is based in the United States (Kentucky). When you place an order from the European Union or elsewhere, your personal information may be transferred to and processed in the United States or other countries where our service providers operate. For EU customers, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission

  • Transferring only to countries that the European Commission has deemed adequate (currently, the US is not an adequacy decision country, so we rely on SCCs)

By using our Site, you acknowledge that your information may be transferred to the United States. If you do not agree, please do not use our services.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements.

  • Order and transaction data: retained for 7 years to comply with tax and consumer protection laws (EU requires at least 6-10 years for VAT records).

  • Account information: retained until you delete your account, plus 30 days for recovery.

  • Marketing data (email consent): retained until you unsubscribe, plus 1 year for suppression list purposes.

  • Customer support communications: retained for 2 years after the last message.

After the retention period, we will delete or anonymize your data.

6. Your Rights (Especially for EU Customers)

Under the General Data Protection Regulation (GDPR), if you are located in the European Union or the European Economic Area (EEA), you have the following rights:

  • Right to Access: You can request a copy of the personal information we hold about you.

  • Right to Rectification: You can ask us to correct inaccurate or incomplete information.

  • Right to Erasure (“Right to be Forgotten”): You can request deletion of your personal information, subject to legal obligations (e.g., tax records).

  • Right to Restrict Processing: You can ask us to limit how we use your data in certain circumstances.

  • Right to Data Portability: You can request a machine-readable copy of your data to transfer to another service.

  • Right to Object: You can object to processing based on legitimate interests (e.g., direct marketing).

  • Right to Withdraw Consent: If you gave consent for marketing, you can withdraw it at any time.

To exercise any of these rights, contact us at global@funtoyzones.com with “Privacy Request” in the subject line and provide your full name, email address used on our Site, and a description of your request. We will respond within 30 calendar days (as required by GDPR). We may need to verify your identity before processing.

You also have the right to lodge a complaint with your local data protection supervisory authority (e.g., the ICO in the UK, CNIL in France, or the Irish DPC). We would appreciate the chance to address your concerns first, so please contact us before filing a complaint.

7. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance functionality, analyze traffic, and personalize content. Cookies are small text files stored on your device.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the Site to function (e.g., shopping cart, checkout). Cannot be disabled.

  • Functional Cookies: Remember your preferences (e.g., language, currency – EUR).

  • Analytics/Performance Cookies: Help us understand how visitors use our Site (e.g., Google Analytics). We use anonymized IP addresses where possible.

  • Targeting/Advertising Cookies: Used to show you relevant ads on other platforms. We only use these if you consent.

Managing Cookies: When you first visit our Site, you will see a cookie banner allowing you to accept or reject non-essential cookies. You can also change your browser settings to block or delete cookies, but this may affect Site functionality. For more information, visit www.allaboutcookies.org.

8. Children‘s Privacy

Our Site sells toys and gifts intended for children, but we do not knowingly collect personal information from children under 16 years of age (or the age of consent in your country). If you are under 16, you may browse our Site but must have a parent or guardian complete any purchase. If we learn that we have collected personal information from a child under 16 without verifiable parental consent, we will delete that information promptly. Please contact us at global@funtoyzones.com if you believe we may have such data.

9. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:

  • SSL/TLS encryption for all data transmitted between your browser and our Site.

  • PCI DSS compliance for payment data (our payment processors are Level 1 certified).

  • Restricted access to personal data within our organization (need-to-know basis).

  • Regular security scans and updates.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. If a data breach occurs that affects your personal information, we will notify you and the relevant supervisory authorities as required by law.

10. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media platforms, toy manufacturers). This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices of third parties. We encourage you to read their privacy policies.

11. Do Not Track Signals

Our Site does not currently respond to “Do Not Track” (DNT) signals from web browsers because no universal standard exists. We continue to respect your privacy choices through the cookie consent tool.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The “Last updated” date at the top of this policy indicates when it was last revised. For material changes, we will notify you by email (using the address associated with your account) or by posting a prominent notice on our Site at least 30 days before the changes take effect. Your continued use of the Site after the changes become effective constitutes your acceptance of the revised Privacy Policy.

13. Contact Information

For any questions, requests, or complaints regarding this Privacy Policy or our data handling practices, please contact us:

Email: global@funtoyzones.com
Postal Address: GLOBALPIVOT SAVINGS LLC, 317 Jarvis Ln, Louisville, KY 40207, United States

Please allow up to 30 days for a response. If you are an EU resident, you may also contact our EU representative (if appointed in the future – we will update this policy accordingly).